Our customer is an internationally leading IT service provider, offering services all along the IT service chain from a single source - from consulting to systems integration, right through to the management of IT infrastructures. With regard to outsourcing, they are among the top ten providers worldwide.
MISSION
You will primarily focus handling the commercial relationships with existing clients in the European Institutions sector for ICT services.
The role will require proactive management of existing clients with a focus on retention, increased revenue and customer satisfaction.
The job is based in Luxembourg but travelling to Bruxelles is required.
RESPONSIBILITIES
Your mission will be the following:
Interacts with customers who use our client’s products and establishes a professional relationship with them in order to retain and grow business
Supports execution of pricing strategy established in conjunction with the Sales Director Account Management.
Creates and maintains a strategic account plan for each assigned account consistent with the client business and their strategic plan
Acts as a trusted advisor and assists the account in identifying, justifying and planning for their information and service needs.
Acts as the communication liaison between the company and the client, at all levels, to ensure continuous client satisfaction.
Stays informed of events or changes that have potential to change the market scene or generate additional business
Seeks additional growth opportunities
PROFIL
A business school degree with a focus on B2B sales activities
Fluent in English is required. French and German will be an asset.
Past experience in the IT domain is required
Creativity and business driven
Ability to efficiently close high level sales deals
Strong customer focus work ethic
Strong team player
Excellent influencing and negotiation skills
To apply to this job, please follow this link: http://my.elancelot.com/webrecruit/candidats.php?action=apply&form_Source=elancelot&form_JobRef=JBPNG-000000013
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