Product Manager - MACH Luxembourg

MACH provides inter-operator solutions facilitating roaming administration for mobile operators worldwide. MACH operates from its HQ in Luxembourg with regional offices in Denmark, UAE, India, Singapore, Brazil and the USA, and support operations in the UK and Germany.

MACH specializes in the complex world of inter-operator business. With over 10 years’ industry experience MACH provides advanced inter-operator solutions to the telecommunications and data industry – assisting our clients worldwide to develop and secure existing and new revenue streams.

MACH’s established global client base includes some of the leading international groups, established national operators on five continents and new licensees yet to become operational. Today, with about 1000 employees concentrated in client support, quality management and development, MACH combines global expertise and local knowledge into innovative and value creating services to support our clients' business.

As a part of the Financial Clearing department, you will work closely externally with Clients, Telco Industry Leaders, as well as internally with various departments, Sales, R&D, QA and the rest of the Product Management team. You will be based in Luxembourg .You will report directly to the Manager of Product Management in Financial Clearing.

Main Tasks:
Participate in the Growth of Financial Clearing as a service offering
Respond to Tenders where FC services are involved
Develop strategies for Financial Clearing Products for growth and expansion
Manage the “Go to Market” strategies and tasks within
Support Sales and Marketing with FC analysis and information
Monitor Sales Pipeline of FC product line and advise, guide Sales as needed
Ensure Revenue Assurance of the FC budget projections are on track with any stakeholders who affect our revenues.
Participate in Industry events liaising with the stakeholders within MACH and exterior to MACH.
Take initiatives and constructively question the way we do things in FC in the search of new and better ways.
Responsible for all FC documentation and communication (User manuals, service offerings, sales, marketing, news letters, ad hoc communications, etc) and liaise with stakeholders such as sales, clients, marketing as needed.
Support the end to end delivery of products for Financial Clearing by writing specifications for ‘New Releases’ and ‘Systematic Enhancements’.
Perform risk assessments and identify solutions to FC issues that are escalated to the PM and FC team management.
Maintain good communications with all clients (i.e. Back Office) and suppliers (i.e. Development) associated with Financial Clearing.
To monitor and work directly with any IT or development implementations within Financial Clearing while at the same time liaising with the FC users teams.
Responsibility would cover the different aspects of the products and services of Financial Clearing
Act as a ‘Subject Matter Expert’ (SME) for the Products and projects for which you are responsible.
Drive to success the completion of specific Roadmap requirements both commercially and technically to see items go from Client request to Client satisfaction in delivery and bring about the changes needed to the system.
Take responsibility for learning more and building the Financial Clearing Products and Service
Ensure timely reporting to management when expected
Contribute with ideas and solutions for a better FC product and service
Liaise via video regularly with all parties interacting within our team towards Financial Clearing.
Maintaining Excel databases (macro, pivot tables, links, etc…)
Reporting
Transfer of data
Programming (writing some small programs (min. VB/VBA)
Linking Excel, PowerPoint and Intranet Databases

Competencies:
The successful candidate for this job will be required to demonstrate the following key competencies:
Fluent written and spoken English is mandatory – any additional language is a plus
3-5 years experience in Product Management
Software literate – very strong MS Excel and PowerPoint skills, VB/VBA knowledge
Strong oral and written communication Skills – internal/external
Strong and effective interpersonal skills – internal/external
Planning skills/self management
Team work
Flexibility and adaptability
Ability to Work independently of others
Initiative
Result orientation
Commitment
Motivation
Approach to Job
Knowledge sharing

We offer:
An exciting job in a dynamic international company in one of the world’s fastest-growing industries.
Multi-cultural working environment.
Opportunity for growth and development.
1000 competent and enthusiastic colleagues in 10 different countries.
Flexible working conditions.
Employee benefits such as employee room, massage and social activities with colleagues.
Salary and other benefits that match your skills and experience.

A valid work permit for Luxembourg is required.

For further information about this position, please contact Catherine Lawrence on cla@mach.com

If you fit this profile and are interested in this position, please reply by sending your CV in English, your application, and your salary expectations by email ASAP, quoting the reference PM_CLA to: joblux@mach.com .

MACH
Human Resources
Ref: PM_CLA
15 rue Edmond Reuter
L-5326 Contern