Operations Manager - Assurisk SA -​ KBC

Assurisk SA is the Luxembourg reinsurance subsidiary of KBC Group, specialized in protecting KBC Bank and insurance entities. This activity represents 85% of the global activities. The other 15% is filled in by external underwriting activities.

Assurisk Structure
The Operations Manager reports within Assurisk to the Management Committee. This Management Committee consists of the General Manager, Ivo Bauwens, and the deputy Manager, Sabrina Gockel.
The Operations Manager is also responsible for the company assistant, who takes care of logistics, administration and reception.
It will be referred to the Operations Manager as ‘he’ to increase the readability of the following text, although the job is accessible to both male or female

Details
Full-time, open-ended contract job, with immediate or to be discussed assumption

For more information, please contact
Ivo Bauwens, General Manager 00352/299992301
Sabrina Gockel, Deputy Manager, 00352/299992304

If you want to send your CV you can send it to : contact.us@assurisk.lu

Purpose and essence of the job
The Operations function consists of different responsibilities:
The processes management
He is responsible for the elaboration and execution of the processes that he manages. He is responsible for developing, supporting and monitoring the processes to achieve a balanced cost-benefit ratio and a high quality performance. The process manager is not responsible for the operational work.

Data quality Management
He manages the data quality and this in close cooperation with risk management and the company assistant.

ICT Manager
He is responsible for the ICT infrastructure in Assurisk and the first contact point for employees.
Organization
He is responsible for the organization within Assurisk

General skills
The Operations Manager is able to
Review, draw, measure and evaluate existing processes.
Use his experience to improve the existing processes.
Work independently
Plan his diary and manage his list of to do’s, can work to achieve a goal, can determine priorities and dares to say no and to delay.
Follow up the delivery and quality of delivered documents.
Work cost-conscious taking into account a good balance of time – quality
Define the purpose of a meeting, make clear appointments, provide a report and follow up the agreements
Quickly assimilate difficult information; therefore he quickly acquires knowledge in detail and detects the essence of topics.
Analyze complex data and problems and put them in standardized process descriptions or concept diagrams.
Get the relevant information and use it easily
Communicate clearly not only in English but preferably also in French (Assurisk’s common language), any other language being a plus
Work in dialogue and consultation with colleagues with respect for everyone’s role and responsibility
Listen, be open to the opinions of others
Argue clearly and logically; so he dares to take a stand and speak, even on forums with a hierarchical “heavy” delegation
Manage changes and can handle with flexible circumstances.
Work under pressure and can effectively perform several tasks simultaneously
Continue to work properly even if having to cope with clashes, resistance, criticism and setback.
Place circumstances in the proper context
Identify himself with the objectives of the company

He has a university degree or equivalent by experience (conceptual and analytical work)
He has an affinity and interest in ICT and other domains within KBC